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store policy

shipping & returns

All Sales are Final. No Refunds. Allow 5 TO 10  business days to process and ship your order. All Orders will require a signature for delivery. No Exceptions. 

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Order processing begins as soon as an order is submitted. As a result, Order modifications are not permitted after an order is submitted. This includes changes to product, refunds, shipment methods, addresses, cancellations, etc.

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Returns are to be processed within 7 days of receiving the package. Items must be in the same condition they were before shipped to you. ITEMS MUST NOT BE TAMPERED WITH WHATSOEVER. Packaged well and intact. All Information must be provided. 

 

shipping options & costs

At So Drae, we are committed to providing a seamless and reliable shopping experience. Below you’ll find detailed information regarding our shipping process. Shipping costs are calculated at checkout based on your location and selected shipping method.

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available shipping options

USPS

  • Ground Advantage: 2–5 business days

  • Priority Mail: 2–3 business days

  • Priority Mail Express: 1–3 business days

FedEx

  • FedEx Ground: 1–5 business days

  • First Overnight: Next business day (by 8:30–9:30 AM)

  • Priority Overnight: By 10:30 AM

  • Standard Overnight: By 8:00 PM

  • 2Day (AM): By 10:30 AM

  • 2Day (PM): By 8:00 PM

  • Express Saver: 3 business days

privacy policy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

terms & conditions

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These Terms & Conditions (“Terms”) govern your access to and use of SoDrae.com, including all related services and purchases. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the site.

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overview

SoDrae.com is an e-commerce platform offering premium human hair bundles to the general public. These Terms apply to all visitors, users, and customers who access or use the website.

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eligibility

You must be at least 18 years of age to use this website. By using SoDrae.com, you confirm that you meet this age requirement.

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user content

Users may submit reviews, comments, photos, or other content (“User Content”) to the website. By submitting User Content, you grant SoDrae.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, publish, translate, distribute, and display such content in any media worldwide.

SoDrae.com reserves the right to remove or edit User Content at its sole discretion.

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payment & refund policy

All prices are listed in U.S. dollars. We accept major credit cards and other secure payment methods. By placing an order, you agree to pay the listed price, along with any applicable taxes or fees.

Please review our Payment & Refund Policy for detailed information regarding returns, exchanges, and refunds.

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privacy & cookies

We collect personal information such as your name, email address, shipping details, and payment information to process orders and improve your shopping experience. Cookies are used to enhance website functionality and analyze site traffic.

For more information, please review our Privacy Policy.

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intellectual property

All content on SoDrae.com—including text, graphics, logos, images, and software—is the property of SoDrae.com or its content providers and is protected under U.S. and international copyright laws. Unauthorized use is strictly prohibited.

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prohibited activities

You agree not to:

  • Use the website for any unlawful purpose

  • Submit false, misleading, or fraudulent information

  • Attempt unauthorized access to our systems or data

  • Interfere with website functionality, security, or performance

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limitation of liability

SoDrae.com shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased through it.

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governing law

These Terms are governed by and interpreted in accordance with the laws of the State of Florida, without regard to conflict of law principles.

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changes to terms

SoDrae.com reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of the revised Terms.

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contact us

If you have any questions regarding these Terms & Conditions, please contact us at:
support@sodrae.com

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